Dear Bill,

Thanks for presenting another fantastic HWI Market address. Your "How to Break Prospect Loyalties" address received much praise from our members. The evaluations and comments from our members made it clear that you did an outstanding job. One member said, "It's refreshing to hear problem solving ideas that are easy to implement." Another excited member said, "Interesting anecdotes supplement material, good use of visuals. Good audience participation and focus."

These are the kind of comments that we get excited about because we want to help our members operate their business better. We appreciate your willingness and enthusiasm as a key presenter at the market.

I've included your evaluations from the seminar, and I'm confident you'll be pleased with the feedback.

Thanks again for working with us. We look forward to working with you again soon!

Sincerely,

Sandy Schaufelberger
Education Services Supervisor
Hardware Wholesalers, Inc.
Fort Wayne, IN